Opal Necklace 2

Thank you for shopping with us. Due to the unique and delicate nature of opal gemstones, we maintain the following return policy:

All Sales Are Final
All purchases are considered final at the time of sale. We do not accept returns, exchanges, or refunds as a standard practice.

Exceptions
At our sole discretion, the store owner may approve a return or exchange on a case-by-case basis. Any such exception must be explicitly authorized by the owner. Requests for consideration must be made within [insert number, e.g., 7 days] of the purchase date and must include proof of purchase.

Condition Requirements
If a return is approved:

• The item must be in its original, unused condition.

• The item must be returned with all original packaging and documentation.

• Any signs of wear, damage, or alteration may result in denial of the return.

Non-Returnable Items
Custom, resized, or specially commissioned pieces are not eligible for return under any circumstances.

Shipping Costs
If a return is approved, the customer is responsible for all shipping and insurance costs unless otherwise agreed upon in writing.

Contact
To request an exception, please contact us with your order details.

By completing a purchase, you acknowledge and agree to this return policy.

Thank you for your purchase. Due to the high value and delicate nature of opal gemstones, we maintain the following shipping policy to protect both the customer and the business:

Processing Time
All orders are processed within [insert timeframe, e.g., 2–5 business days] after payment is received and verified. We reserve the right to delay shipment if additional verification is required for fraud prevention or order accuracy.

Shipping Methods & Carriers
We select the shipping carrier and method at our sole discretion to ensure safe and secure delivery. Expedited shipping requests may be considered but are not guaranteed.

Insurance & Risk of Loss
All shipments may be insured at our discretion. Once an order has been transferred to the shipping carrier, responsibility for the package passes to the customer. We are not liable for lost, stolen, delayed, or damaged packages once they are in the possession of the carrier.

Delivery Issues
It is the customer’s responsibility to provide accurate and secure shipping information. We are not responsible for:

• Incorrect or incomplete addresses

• Packages marked as delivered by the carrier

• Theft after delivery

• Delays caused by the carrier, weather, or other factors outside our control

Signature Confirmation
We may require signature confirmation upon delivery for high-value orders. Failure to accept delivery does not constitute a valid reason for cancellation or refund.

Shipping Costs
Shipping and handling fees are non-refundable under all circumstances.

International Shipping (if applicable)
Customers are responsible for all customs duties, taxes, and import fees. We are not responsible for delays or issues caused by customs.

Exceptions
Any exceptions to this policy are made solely at the discretion of the store owner and must be agreed to in writing prior to shipment.

By completing a purchase, you acknowledge and agree to this shipping policy.